Frequently Asked Questions
Everything you need to know about our curated home goods.
What is the design philosophy of Puebco products?
Puebco focuses on creating products from recycled materials and found objects, blending industrial utility with a minimalist aesthetic to give new life to everyday items.
How long does shipping take for domestic orders?
Orders are typically processed within 2-3 business days. Depending on your location, standard shipping usually takes 5-7 business days to arrive.
What is your return policy?
We accept returns on unused items in their original packaging within 30 days of delivery. Please note that shipping costs for returns are the responsibility of the customer unless the item is defective.
Do you offer international shipping?
Yes, we ship to most countries worldwide. International shipping rates and delivery times are calculated at checkout based on the destination and package weight.
Are Puebco products handmade?
Many of our items are handmade or finished by hand, which means slight variations in color, texture, and size may occur. These are not flaws but characteristics of our unique manufacturing process.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure and seamless checkout experience.